Terms of Service
Please read these terms carefully before using our services.
Last updated: February 1, 2025
1. Acceptance of Terms
By accessing or using Appsolutions services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. These terms apply to all users, including without limitation users who are browsers, vendors, customers, merchants, and content contributors.
2. Account Registration
You must register for an account to access our services. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.
3. Acceptable Use Policy
You may not use our services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services. Prohibited activities include: distribution of malware or malicious code; sending spam or unsolicited communications; phishing or fraudulent activities; cryptocurrency mining without explicit written consent; hosting illegal content; attempting to gain unauthorized access to any systems; and any activity that violates applicable local, national, or international law.
4. Service Level Agreement
Appsolutions guarantees 99.99% monthly uptime for Compute, Dedicated Servers, Object Storage, Load Balancers, and Network services (equivalent to 4.38 minutes of downtime per month). Managed Kubernetes and Database services carry a 99.95% uptime guarantee (21.9 minutes per month). Service credits are provided for downtime exceeding these thresholds. See our full SLA at appsolutions.com/legal/sla.
5. Payment Terms
Services are billed hourly or monthly depending on the selected plan. Payment is due at the time of service activation. We accept major credit cards and bank transfers. You authorize us to charge your payment method for all fees incurred. We reserve the right to modify pricing with 30 days' written notice. Failure to pay may result in service suspension. All fees are non-refundable except as expressly stated in our refund policy.
6. Data Ownership
You retain full ownership of all data, content, and intellectual property you upload or create using our services. We claim no ownership rights over your data. You grant us a limited license solely to provide the services. We will not access your data except as necessary to provide support, comply with legal obligations, or as otherwise permitted by our Privacy Policy.
7. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, incorporated herein by reference, explains how we collect, use, and protect your personal data. By using our services, you consent to the data practices described in our Privacy Policy. We comply with GDPR, CCPA, and other applicable data protection regulations.
8. Intellectual Property
The Appsolutions platform, including its software, design, logos, and documentation, is owned by Appsolutions and protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our written permission. Our trademarks and trade dress may not be used in connection with any product or service without prior written consent.
9. Limitation of Liability
To the maximum extent permitted by law, Appsolutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption. Our total cumulative liability for any claims arising from these Terms shall not exceed the total fees paid by you in the twelve (12) months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Appsolutions and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of your use of the services, your violation of these Terms, or your violation of any rights of another party.
11. Termination
Either party may terminate these Terms at any time. Upon termination, your right to use the services ceases immediately. We may suspend or terminate your account without notice if you breach these Terms. Upon termination, you have 30 days to export your data before it is permanently deleted. We reserve the right to retain data as required by law.
12. Modifications
We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice for material changes via email or prominent notice on our platform. Continued use of the services after the effective date of changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
13. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of San Francisco County, California. You consent to personal jurisdiction in such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
14. Contact Information
For questions about these Terms of Service, please contact us at: Appsolutions Ltd., 123 Tech Boulevard, San Francisco, CA 94107. Email: legal@appsolutions.com. Phone: +1 (888) 277-7686. We aim to respond to all legal inquiries within 5 business days.